“Mr. Mike Gable,

Your work, Mike…..

was like a breath of fresh air on this project I’m involved in.

I guess I have almost become accustomed to delays, individuals not showing up when promised, and, perhaps, workmanship that could be of better quality.

Of all the individuals who have worked on this project so far, you are the one that really stands out as being a true professional. You arrived exactly when you said you would and, even though you needed to leave town that afternoon, you went ahead and took the extra time to do the job correctly. I feel that most contractors would have gone ahead and completed the job knowing that there was a slight chance that could have problems in the future. I really appreciate that concern you showed, Mike.

Thanks, again, for a great job. It was a really pleasure having you and your crew involved in this project.

Sincerely yours,

Ben”